Privacy Policy

Privacy Policy

At Freezing Cool Service, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services, including Washing Machine, Fridge, AC, and Microwave Oven repair and maintenance services.

1. Information We Collect

• Name, phone number, and email address (via contact or service request forms)
• Address and location details (to provide doorstep home service)
• Device information, IP address, browser type (via cookies and analytics tools)

2. How We Use Your Information

• Respond to your service inquiries and requests
• Schedule and provide Washing Machine, Fridge, AC, and Microwave Oven repair or maintenance services
• Improve our website and customer experience
• Send service updates or promotional offers (only if you opt-in)
• Comply with legal and regulatory obligations

3. Cookies

Cookies are small files placed on your device to enhance user experience. We use cookies to:

• Analyze website traffic and user behavior
• Personalize content and advertisements

You can disable cookies through your browser settings, but some features of the site may not function properly.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

5. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

• Authorized service technicians or staff (to fulfill service requests)
• Legal authorities, if required by law

6. Your Rights

You may request to:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time

To exercise these rights, please contact us through our official contact details provided on the website.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Freezing Cool Service
Email: freezingcoolservice604@ gmail.com
Phone: +91 9025126820
Address : Church Rd, Golden George Nagar, Mogappair Eri Scheme, Mogappair East, Chennai - 600037
Website: www.freezingcoolservice.com